Privacy Policy | M&T Roofing

M&T Roofing & Restoration ("we," "us," or "our") is a roofing and siding contractor based in Elyria, Ohio. This policy explains what we collect when you use mtroofingandrestoration.com, why we collect it, and what choices you have. It applies to this website only, not to anything we do in person or on a job site.

Information you give us

When you request an estimate, ask a question, apply for financing, or leave a review, you choose what to send us. That usually includes your name, phone number, email address, the address of the property, and whatever you tell us about the work you need. If you upload photos of your roof or siding, we receive those too.

We ask for this because we cannot quote a roof without it. We do not require any of it to browse the site.

Information collected automatically

Like most websites, ours records basic technical information when you visit: your IP address, browser and device type, the pages you view, and the site or search that sent you. We use it to understand which pages are useful and to spot problems.

How we use your information

To prepare and send you an estimate, and to schedule work
To reply to questions and follow up on a request you started
To coordinate an insurance claim when you have asked us to
To keep records of work performed, warranties, and payments
To improve the website and our service

We do not sell your personal information, and we do not share it with anyone for their own marketing.

Who we share it with

We share information only with companies that help us run the business, and only what they need:

Website hosting and email delivery. Our site and contact forms run on third-party platforms that process form submissions on our behalf.
Financing. If you choose to apply for financing, you leave our site for our financing partner, Hearth. Your application is handled under their privacy policy, not ours.
Suppliers and crews. When work is scheduled, we share the job address and relevant project details with the people doing or supplying the work.
Insurance carriers. Only when you have asked us to work with your carrier on a claim.
Legal. If we are required by law to produce records, or need to protect our rights or someone's safety.

Cookies and analytics

We use cookies and similar technology to keep the site working and to measure traffic in aggregate. Most browsers let you refuse cookies or delete them in settings. The site works without them, though some conveniences may not.

Calls and text messages

If you give us your phone number, we may call or text you about your estimate or scheduled work. Standard message and data rates apply. Reply STOP to any text to stop receiving them, or just tell us. Consent to marketing texts is never a condition of getting an estimate or having work done.

How long we keep it

We keep estimate and project records for as long as we need them for warranty, tax, and legal purposes. Inquiries that never become projects are kept for a reasonable period and then removed.

Security

We take reasonable steps to protect the information we hold, including encrypted connections to this site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices

You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below and we will respond within a reasonable time. Some records we are required to keep, and we will tell you if that applies.

Children

This site is meant for adults arranging work on a property. We do not knowingly collect information from children under 13.

Links to other sites

Our site links to other companies, including manufacturers, our financing partner, and review platforms. We are not responsible for their privacy practices. Read their policies before sharing anything with them.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top. The version posted here is the one that applies.

Contact us

M&T Roofing & Restoration
114 Lindsay Ct, Elyria, OH 44035
(440) 201-4341
mt@mtroofingandrestoration.com